We attach great importance to the protection of your privacy. In order to ensure the safety of your personal information, we have formulated the following privacy protection policy:
How we collect information:
The ways we obtain information from you, include but are not limited to (1) registration through any of our websites; (2) purchasing goods online, email, retail, fax or telephone; (3) relevant visitors Information when browsing our website; (4) Through your use of ONESEC’s AR virtual try-on system: We do not store any photos taken through the AR virtual try-on system. Rest assured that the use of (5) any lucky draws or giveaways from ONESEC that you participated in; (6) your commercial replies or warranties submitted; (7) your customer service correspondence; And (8) event registrations will be kept strictly confidential.
Information we collect:
When you register online to receive our product information, you need to provide us with your name, address and e-mail address. After successfully make a purchase through the ONESEC website, you will need to provide us with your phone number and credit card number so that we can process your payment and contact you if we encounter shipping issues. Should you contact our customer service department, you may also need to provide us with other miscellaneous information so that we can respond to your questions and concerns as fully and thoroughly as possible. Please note that if you do not provide us with the requisite information, we may be unable to process or respond to your questions or concerns accordingly.
To better serve you, we may request for your gender, date of birth, shopping and product preferences. Whether to provide this information is up to your discretion.We will also collect other non-personally identifiable information (such as browser version, IP address), which will provide information related to the usage of our website.
How we use this information:
Your personal information will be mainly used for products and services such as:
1. Giveaways, promotions, research, or other website features to provide you with related products or services (for example, shipping giveaway awards).
2. The distribution of information or materials about our products, quotations and news that may be of interest to you by email or postal service. This information may be related to products, quotations, ONESEC product news or any of our other products and services. (Please refer to the "Direct Marketing" section below for the terms and conditions on the use of personal information for direct marketing purposes.)
3. Analyse the traffic of our website as a whole and understand the preferences of visitors and the demographics of our visitors, which will help to improve our products and services and deliver the best user experience.
The information we obtain through online shopping will be used to improve your online shopping experience. For example, expediting your checkout processes and/or choosing to receive e-mails introducing the latest information pertaining to ONESEC products and services .
The information we obtain through online shopping is used to complete online orders, order confirmation and delivery via email. You can opt in and allow us to store your information by confirming the order, which will enable a faster checkout process in the future. Storage of your payment information is strictly used for streamlining your checkout process.
For example, cookies may be used for the following purposes:
1. Recall items in your shopping cart
2. User recognition
3. Facilitate access to images taken by ONESEC’s virtual try-on feature. The images will only be stored locally on your device.
4. Analyse web traffic and demographics.
We may also work with companies that use tracking technologies to advertise on our behalf across the Internet. This company may collect information related to your visit and your interactions with us, including advertisements and emails. If you refuse, we recommend that you follow the instructions to delete existing cookies and disable future cookies. We will still automatically obtain your IP address (the unique identifier of your computer or other access device), but we cannot identify you as an individual.
Shared information with third-party vendors:
We will also hire third-party vendors to provide services for related business operations. These services include payment processing and authorisation, fraud protection and credit card risk mitigation, product customisation, order completion, cargo delivery, marketing, data distribution, website evaluation, data analysis, and data cleaning where applicable, etc.
In order to ensure that third parties can perform these services, we may need to share personal information with them, but will limit the personal information we give them and only authorise them to use such information for the purpose of performing related services.
When processing your online order, you agree that your name, address, and the name and address of the consignee (if different) can be checked by third-party vendors, such as credit agencies. If the name and address of the consignee you provide is not yours, you must obtain the consent of the consignee to provide us with his or her personal information for the above-mentioned purposes. By providing information of others, you are indicating that you have obtained their consent to do so.
We will share traffic demographics with our agents (including third-party suppliers) for them to provide market analysis and provide advertising strategy consulting services. This information does not identify individual users.
We may share non-personal information, such as the number of users who visit the website or the number of users who purchase specific products during a certain period of time, with our partners, advertisers, and others. This information is usually shared in the form of a consolidated report.
To administer our business and to comply with legal obligations. We may use your personal information for the management and administration of our business (including administering and maintaining databases storing personal information) and in order to comply with and assess ONESEC’s compliance with applicable laws, rules and regulations, and internal policies and procedures.
As our business develops, we may undergo mergers and acquisitions. In this event, your information may be transferred. If there is a change in the control or ownership of your personal information, we will notify you of the situation in a via notice on our website. The notice will be in effect for up to 30 days.
Unless you specify a contrary opinion in writing within 30 days of such notice, you will be deemed to have agreed to the transfer of your personally identifiable information to any such inherited entity.
We will send you eyewear related information, materials, products, quotations and news by using your name, address, email and phone number. We may share this information with our affiliates and business partners, who will also provide the same products for direct marketing purposes. We will obtain your consent before conducting such actions.
You can choose to unsubscribe at any time through the instructions of the customer service centre.
We will also use your email to confirm your order / delivery, and respond to your online inquiries. An option to unsubscribe will be available in all our newsletters.
Privacy of minors:
If you are under the age of 18, it is advisable to browse onesec.cyberbiz.co with your parents or guardians consent. Although our website, directory or email is not targeted for minors, we strive to provide minors with the same customer service as adults without infringing on their privacy.
To protect minors, we advise anyone under the age of 18 to: (1) refrain from registering at onesec.cyberbiz.co or provide us with any personal information; and (2) refrain from using ONESEC’s virtual try-on feature without prior consent from their parents or guardians.
Access and modifying your personal information:
You have the right to access and modify your personal information on onesec.cyberbiz.co. To protect your privacy, we will take certain measures to confirm your identity before granting you access to your personal information or allowing you to edit the information. Measures may include your passwords and personal data.
• To access / edit your personal information, please leave your information with the customer service centre. Depending on your request, we reserve the right to charge a reasonable fee. You can also conduct any inquiries relating to your information protection policies through our customer service centre.
We constantly monitor the activities on our website to prevent data leaks. In addition, we have a credit card authorisation system to facilitate fraud detection. To do so, we use industry standard SSL (Secure Socket Layer) encryption to protect your personal information.
Privacy information update: